We don’t ever want our members to miss out on their cash back!
If it has been more than three days since you reached the $20 threshold, and you’re still missing your earnings, we might be having some trouble connecting with your card network to issue the cash back.
In this case, here are some tips to help troubleshoot:
- Try linking an American Express® or Mastercard® debit/credit card to your account. Adding additional cards allow us to try issuing cash back with different card networks.
- Another option: try dining again at a Neighborhood Nosh restaurant to allow us to connect to your card network again.
Either of these actions should trigger the connection and we should be able to issue your cash back within a few days.
If you have not received your cash back, please submit a missing rewards form.